This website is operated by My VIP Card Ltd, a company incorporated in England with company number 11800050 and whose registered office is at 118B Cumberland House, Grosvenor Square Southampton, SO15 2BG.
We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union and the UK General Data Protection Regulation and Data Protection Act 2018 which apply within the United Kingdom and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
Throughout our website we may link to other websites owned and operated by certain trusted third parties. These other third-party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other third-party websites, please consult their privacy policies as appropriate.
We collect personal information about you when you access our website, register with us, contact us, send us feedback, purchase products via our website and complete customer surveys or participate in competitions via our website.
We collect this personal information from you either directly, such as when you register with us, contact us, enter competitions or purchase products or subscriptions via our website or indirectly, such as your browsing activity while on our website (see ‘Cookies’ below).
The personal information we collect about you depends on the particular activities carried out through our website. This information includes:
We use this personal information to:
When we use your personal information, we are required to have a legal basis for doing so. There are various different legal bases on which we may rely, depending on what personal information we process and why.
The legal bases we may rely on include:
We routinely share your personal information with the following third-parties:
We may share your personal information with any member of our group which means our subsidiaries, our holding company and its subsidiaries, as further defined in section 1159 of the Companies Act 2006.
We may disclose your personal information to third parties in the event that we sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets.
We will share personal information with law enforcement or other authorities if required by applicable law.
We will not share your personal information with any other third party unless we have your consent to do so.
We will not transfer your personal information outside of the European Economic Area (EEA).
We would like to send you information about our products, competitions and special offers, which may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by post, email, telephone, text message (SMS) or automated call.
We will only ask whether you would like us to send you marketing messages when you tick the relevant boxes when you complete our online order form for the first time.
If you have previously agreed to being contacted in this way, you can unsubscribe at any time by:
—contacting us at using the contact details set out below
—using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts
It may take up to 30 days for this to take place.
For more information on your rights in relation to marketing, see ‘Your rights’ below.
Under the General Data Protection Regulation, you have a number of important rights free of charge. In summary, those include rights to:
For further information on each of those rights, including the circumstances in which they apply, see the guidance from the ICO at https://ico.org.uk/your-data-matters
If you would like to exercise any of those rights, please:
We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Where you have consented to us using your details for direct marketing, we will keep such personal information until you notify us otherwise and/or withdraw your consent.
We hope that we can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, in particular in a European Economic Area state or in the United Kingdom if you work, normally live or if any alleged infringement of data protection laws occurred in the relevant state. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
If you wish to contact us please send an email to firstname.lastname@example.org write to us at My VIP Rewards, 118B Cumberland House, Grosvenor Square Southampton, SO15 2BG or call 02382 18298.
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